All bus drivers are required to take a defensive driving class and First Aid/CPR. All bus aides are trained in First Aid/CPR as well.

The best way to determine if a bus stop can be added is to call First Student – Spring Hill at (913) 592-5121. As stated in the Transportation FAQs, there are multiple factors in determining new stops.

Not all buses have monitors. Aides may be provided for students who need special assistance, such as getting on or off the bus and/or buckling safety belts.

Location of bus stops depend on several things: safety of students, age of student, number of students in close vicinity, blind spots, hills, curves, door side of the bus to the house, cul-de-sac, highway, etc. A student can walk up to 1/4 mile to a stop per district policy.

Changes to a route should be communicated with phone calls to all families affected.

Please contact First Student – Spring Hill by calling (913) 592-5121 to get help determining the distance from your home to the school. The state determines how the distance is measured: "Distance traveled from home to school using the most direct travel-able route. Distance is measured from front door of house to front door of school. Do not round mileage, for example, 2.46 should be reported as 2.4.”

At the beginning of the school year, there is a deadline for online registration. If your student isn't registered by the deadline, they will have to wait up to three (3) days after the paperwork is received before they can ride. The bus driver will call you to let you know the first day they can ride.

The first step is to tell the driver and/or bus monitor, if there is one. Parents can also contact the First Student – Spring Hill office by calling (913) 592-5121 to discuss concerns. First Student – Spring Hill will work with the parents and school to resolve any bus issues that arise.

First, please consider if there are any factors that may be contributing to a slower route, such as the first week of school, poor driving conditions (fog, rain, snow, etc.), new road construction areas, etc. If there are not any obvious factors please, contact the First Student – Spring Hill office by calling (913) 592-5121 to see what is happening on the route. The office is open from 6:30 a.m. - 5:00 p.m. An answering machine is available after hours. You can also send an email to SpringHill-24203@firstgroup.com regarding any consistent issues.

First Student – Spring Hill uses Blackboard Mass Notifications to send out updates if a bus is running more than 10 minutes late.

Students who qualify for Free/Reduced Priced Meals also qualify for free bussing. A notification letter will be sent to families that qualify for Free/Reduced Priced meal benefits by the Nutrition Services department. Parents must provide this letter to First Student – Spring Hill for bus fees to be waived. Parents will be responsible for fees until this letter is received and applied.

New Free/Reduced Priced Meals applications are available mid-July each year under Nutrition Services and new applications must be completed each school year. Forms can be submitted anytime throughout the school year.

If your student is in elementary school, please notify your student's school and First Student – Spring Hill as soon as possible. If your student is in middle or high school, please notify the First Student – Spring Hill of changes to their riding schedule.

It may take up to three (3) days after paperwork is received before your student can ride the bus. The driver is responsible for letting parents know the first day the student can ride and about any changes to the time throughout the year.